Booking conditions

Campaign Duration

Valid for reservations made through our website www.sercotelhoteles.com and call center between 05/23/2022 and 08/31/2022 at Sercotel Hotel Group hotels.

Promotional discounts

The customer can get up to 40% discount by making a reservation through our website. To achieve this, you must accumulate the discount of up to 15% for members of the Sercotel Rewards program, plus the discount of up to 15% applied to early reservations and the 10% discount applied to all reservations made from the mobile phone.

Ofrecemos al cliente un descuento We offer the client an additional 10% discount on their next reservation. After your stay at any of our hotels, you will receive a single-use promotional code that you can redeem whenever you want through our website. This discount is not cumulative with the 10% discount for reservations via mobile.

Valid for a selection of hotels and subject to availability.

The best price, guaranteed

Customers who are members of the Sercotel Rewards program are offered the best guaranteed online price for reservations made on our website. If you find a better price we will match it.

Flexibility to manage reservations

The client may modify the dates of his reservation without additional charges up to 48 hours before the date scheduled for his arrival at the hotel. You can also change the name of the holder of the reservation free of charge before your arrival at the hotel. In both cases, you must contact the Sercotel Hotel Group reservations center via email reservas@sercotel.com or by calling +34 933 63 63 63.

Multi-destination promotion

For those customers who want to combine multiple destinations, if they make their reservation through our call center, they will get an additional 5% discount in each of the complementary destinations. Reservations must be on consecutive dates at any of the chain's hotels.

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